Push pin letters that spell "Dont' panic"

Free, Confidential Support

The Counseling Center provides free and confidential support and mental health services to all Buffalo State students. Support may include individual and group psychotherapy, workshops, educational outreach, consultation, and referrals to resources on campus and in the community.

Call us at (716) 878-4436 during office hours.

24-Hour Emergency Numbers

  • Call or text 988 from anywhere in the US

  • SUNY 24-hour Crisis Text Line: text GOT5U to 741-741

What to expect in Your Initial Phone Screening Appointment


A counselor will call you at a time that fits with your schedule

Be sure that your phone settings accept calls from private/restricted numbers


The counselor will gather some basic information and explain confidentiality


You will talk about what led you to contact the Counseling Center


If the Counseling Center is the right fit for you, we will:


If the Counseling Center is not the best fit right now, we will:

Refer to whatever will be the best fit, such as an off-campus treatment provider, doctor, or hospital, and support you while you link with the best care for your needs


Concerns that may be addressed by The Counseling Center:

Academic Problems, Alcohol and Drug Use, Anger Management, Anxiety, Concentration Difficulties, Depression, Discrimination, Eating Disorders and Body Image, Family Problems, Grief Reactions, Homesickness, Irritability, Low Self-esteem, Obsessive Compulsive Disorder, Panic Disorder, Post Traumatic Stress Disorder, Pregnancy, Racial/Ethnic Identity and Stress, Rape/Sexual Assault, Sexual Orientation Concerns, Sexually Transmitted Disease, Sexual or Physical abuse, Stress from Chronic Health Conditions, Interpersonal Conflicts, Stress Management, Sleep Problems, Suicidal thoughts as well as thoughts of harming others, Test and Seminar Anxiety... and many other concerns which may interfere with your success at Buffalo State University.

If you are not sure where to start, the Counseling Center is a great first step on the path of recovery and health.

Stepped Care Model

The Stepped Care Model is a multi-tier system of programs that seeks to meet students where they are in the change process, while promoting autonomy and empowerment. The most effective yet least-intensive intervention is offered first, then care is stepped up to the next level based on evidence of required need. The Stepped Care Model ensures more rapid access to care through brief screenings and options for single solution-focused sessions that offer solutions immediately with only minimal assessment.

Urgent Care Crisis Intervention

Emergencies and psychological crises are always considered the highest priority for clinical services. Emergencies are defined as any situation involving personal, psychological, or physical trauma including the potential threat to self or others.  The Buffalo State Counseling Center is staffed by trained mental-health professionals who can assist students in times of personal crisis.

If you or someone you are assisting is experiencing a life-threatening emergency, and you are off campus, call or text Crisis Services at 988 or call 911 immediately; if you are on campus, call the Counseling Center at 716-878-4436 or come directly to the Counseling Center.

Individual Counseling: 

This service is when you meet with a professional counselor for regularly scheduled sessions. The sessions are usually limited in number and average five sessions, since we typically operate in a short term therapy model.

Group Counseling: 

In group counseling you will meet with 4-10 other students and professional staff members to discuss common concerns (e.g. relationship issues, managing anxiety or depression, stress).  For more information about groups, see our Group Counseling page.
Special Focus Workshops: 

The center offers practical, skills-based workshops on an ongoing basis. The themes of these workshops include stress management, sleep health, suicide prevention and crisis intervention, and interpersonal communication skills.  For examples, see our Workshops page.

Referral to Community Resources: 

Our services are limited to short-term counseling, typically every-other-week, weekly groups, and workshops. The Center can help you with a referral to and connection with community services for long-term, more frequent, or more specialized assistance, such as medication management.

Your Success is Our Priority!

Making Your First Appointment:

All current students at SUNY Buffalo State University (full or part-time) may seek counseling support at the Counseling Center.  There is no fee for services at the center. To schedule the initial phone consultation, call the Counseling Center at 878-4436 during office hours.  The receptionist will ask for your name, address, and phone number, and will schedule a time for you to talk with a member of our staff.  For more information about what to expect during your free and confidential introductory session, check out what to expect during our initial phone screening.

Psychological Testing: 

Your counselor may suggest testing as a means of understanding yourself better or getting specialized accommodations.  We partner with Student Accessibility Services and community providers for testing.  Typically the most cost-effective option is the UB Psychological Services Center (PSC), which does not require insurance and operates on a sliding-scale fee system.

Missed Appointment Policy:

A missed appointment is when a client misses an appointment without canceling it.  Unless you call to cancel, a failure to be present at the time of a scheduled appointment will be recorded in the client’s chart as a “no-show”. This includes arriving 15+ minutes late for your scheduled appointment start time, which may result in your appointment being rescheduled. If classes are canceled due to weather or other emergency, Counseling Center appointments are also canceled and will need to be rescheduled.

In fairness to students wanting to secure timely services from the Counseling Center, students who miss an appointment without notifying the counselor will typically be allowed no more than one additional consecutive “no-show” or three “no-shows” in one semester before the Counseling Center considers them disengaged from service and their files will be closed.  This may also apply to repeated late cancelations. You will be notified of this status in writing and a copy will be placed in your chart. To reengage with services, you will be required to meet with the Clinical Manager of the Counseling Center to assess your treatment needs at that time.  Additionally, you will be provided with referrals off-campus that may have hours that are a better fit for you.  Urgent Care services at our office will always remain available to all registered students during regular business hours.  Community crisis services are also always available, and can be reached by calling or text messaging 988.

We are a Counseling Center, and therapeutic support is our goal.  We do not have a prescriber (psychiatrist) on campus, but we are a part of a SUNY initiative to increase access to psychiatric assessment and treatment via telepsychiatry.  The telepsychiatry appointments have no cost to students, though medication or labs may have costs that vary depending on insurance.  The first step is to contact the Counseling Center for a phone screening, then mention that you are interested in medication prescription or refills.  

We sometimes talk with students about how medication may help support their mental health, but we can never force someone to take medication.  For students who are interested in medications, we will talk about options that will work best for them.  These options may vary depending on the what type of medication is needed, insurance, or other factors.

We are partnering with BetterMynd, a group of online therapists who specialize in working with college students, to offer more flexible options for therapy.  BetterMynd sessions are available nights and weekends and are paid for with credits through the Counseling Center so they are free to students.  In addition to teletherapy sessions, BetterMynd also offers educational skills workshops, all for free!  To access BetterMynd, you can either:

  • Visit https://app.bettermynd.com/register and register with your Buffalo State email address.
  • Call 716-878-4436 or come to Weigel Health Center 2nd floor to schedule a brief phone screening with a Counselor from the Counseling Center (which will be during our regular hours) and ask about referral to BetterMynd.

You can also email BetterMynd at students@bettermynd.com with any questions.

BetterMynd & Buffalo State - Online. Your Time. BetterMynd is an online therapy platform now available for Buffalo State University students that aims to increase accessibility to quality mental health services and reduce stigma surrounding mental distress. Register at www.bettermynd.com

Free Teletherapy

Another therapy option to fit your busy schedule

We have partnered with BetterMynd, a group of online therapists who specialize in working with college students, to offer more flexible options for therapy.  BetterMynd sessions are available nights and weekends and are paid for with credits through the Counseling Center so they are free to students.  In addition to teletherapy sessions, BetterMynd also offers educational skills workshops, all for free!  

To access BetterMynd, just visit https://app.bettermynd.com/register and register with your Buffalo State email address.  It's that simple!

You will automatically have 3 credits for individual sessions and 3 credits for their online wellbeing workshops.  For additional credits, just email the Counseling Center at counselingcenter@buffalostate.edu and request more BetterMynd credits, and more will be added to your account.

You can also email BetterMynd at students@bettermynd.com with any questions.

Sign up here with your Buffalo State email address